Michaela Staten
Goodwill, Rancho Cordova
Citrus Heights,CA
5
years of professional experience
Experienced with retail store operations, focusing on security and efficiency. Utilizes leadership abilities to train and guide staff, fostering collaborative a collaborative work environment. Knowledge of inventory management and customer service practices, ensuring smooth daily operations and high customer satisfaction.
Work History
Keyholder
5 Months- Supervised daily operations to ensure smooth store functions and compliance with company policies
- Managed cash handling procedures to ensure accuracy in transactions and balanced registers
- Managed daily operations, ensuring efficient store functionality and customer satisfaction.
- Assisted in training new staff on store policies and procedures.
- Organized merchandise displays to enhance product visibility and sales engagement.
Bookseller
4 Years- Assisted customers in locating books and providing tailored recommendations based on their interests, enhancing their shopping experience.
- Managed inventory through regular stock assessments and coordinated timely reordering processes to maintain optimal stock levels.
- Assisted customers in locating and selecting books, enhancing overall shopping experience.
- Managed inventory by restocking shelves and organizing displays to maximize product visibility.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
Keyholder
- Developed staff schedules to align labor costs with peak service demands
- Trained and mentored new team members on customer service best practices and operational procedures to enhance service quality
- Managed store operations, ensuring compliance with safety and merchandising standards.
- Assisted in inventory management, conducting regular stock audits to maintain accuracy.
- Processed transactions efficiently, enhancing customer satisfaction through effective service.
Education
High School Diploma
Skills
Cash handling accuracy
Inventory management
Sales promotion
Scheduling coordination
Staff oversight
Training and mentoring
Customer service
Timeline
Keyholder
Dunkin Donuts, Folsom
03.2026 - 10.2018Read More
Keyholder
Goodwill, Rancho Cordova
07.2025 - 12.2025Read More
Bookseller
Barnes & Noble, Roseville
04.2021 - 04.2025Read More
Walnutwood Independent Study
High School Diploma
Read More