Michaela Vadeboncoeur
Corolla,NC
Summary
Proven leader in event coordination and team leadership, adept at delivering exceptional customer experiences and enhancing client retention in the customer service industry. At Outer Banks Boil Company, I organized and managed successful catering events for diverse groups, significantly exceeding expectations. Skilled in staff scheduling and problem-solving, I foster collaboration and a positive work environment, ensuring seamless event execution and outstanding service.
Overview
8
8
years of professional experience
Work History
Catering Manager
Outer Banks Boil Company
01.2020 - Current
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Hired and trained both permanent and temporary staff members.
- Coordinated with event planners for guest numbers and overall catering needs.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them.
Personal Trainer and Group Fitness Instructor
24 Hour Fitness
08.2018 - 11.2019
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Designed specific workout systems for individual clients based on performance ability.
Bartender
Reno Tavern
09.2016 - 05.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Bachelor of Science - Exercise Science And Strength And Conditioning
Hastings College
Hastings, NE05.2018
Skills
- Staff Scheduling
- Event Coordination
- Collaboration and Teamwork
- Problem-Solving
- Customer Service
- Safe Food Handling
- Team Leadership
- Reliable and Responsible
Timeline
Catering Manager
Outer Banks Boil Company
01.2020 - Current
Personal Trainer and Group Fitness Instructor
24 Hour Fitness
08.2018 - 11.2019
Bartender
Reno Tavern
09.2016 - 05.2017
Bachelor of Science - Exercise Science And Strength And Conditioning
Hastings College
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