Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael Bini

Sacramento,CA

Summary

Build new skills while practicing and strengthening already known abilities. Punctual, reliable and keeps organized.

Overview

6
6
years of professional experience

Work History

Guest Adviser/ Key Holder/Sales Associate

GameStop Inc
Sacramento, CA
11.2023 - Current
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Provided customer service including cashiering, merchandising and restocking shelves.

Account Coordinator

Vox Pro Group/ Telus International
Folsom, CA
01.2021 - 09.2023
  • Assist in account related operations involving security risk and account documentation needs.
  • Fulfill requests for product review on potential issues via chat, email and telephone.

Live Chat Specialist

Gap Inc
Rocklin, CA
03.2020 - 02.2021
  • Process claims and issues related to products or services.
  • Help customers complete purchases, upgrades, and returns.
  • Frequently provide advice and technical assistance.

Loss Prevention Specialist

DDs discounts/ Ross
Sacramento, CA
03.2019 - 03.2020
  • Investigate known or suspected internal/external theft.
  • Collaborate with law enforcement agencies.
  • Conduct store audits to identify problem areas or procedural deficiencies.

Merchandising and Sales

Kohls Department Store
Sacramento, CA
07.2018 - 03.2019
  • Assist in managing freight/merchandising team
  • Fulfill in-store and online customer orders.

Education

Some College (No Degree) - Computer Science

Yuba College
Marysville, CA

Skills

  • Inventory Monitoring
  • Daily Reporting
  • Compassionate Care
  • Analytical Skills
  • Organizational Skills
  • Adaptability
  • Computer Knowledge/Skills

References

References available upon request.

Timeline

Guest Adviser/ Key Holder/Sales Associate

GameStop Inc
11.2023 - Current

Account Coordinator

Vox Pro Group/ Telus International
01.2021 - 09.2023

Live Chat Specialist

Gap Inc
03.2020 - 02.2021

Loss Prevention Specialist

DDs discounts/ Ross
03.2019 - 03.2020

Merchandising and Sales

Kohls Department Store
07.2018 - 03.2019

Some College (No Degree) - Computer Science

Yuba College

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Michael Bini