Michael C Dimmons
Jacksonville,FL
Summary
Experienced Pharmacy Technician with strong medication labeling and prescription dispensing. Amazing teamwork and customer service. Known for attention to detail, patient support, and accurate high-volume pharmacy workflow.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Pharmacy Technician
UF Health Shands Hospital
Jacksonville, Florida
05.2019 - Current
- Counted, poured, labeled, and verified doses for medication dispensing.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Counted, packaged, and prepared prescriptions for discharge and ambulatory patients.
- Supported pharmacist in managing high volume of prescriptions and addressing customer inquiries.
- Delivered customer service by answering patient questions on medications and health topics.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Monitored medication inventory expiration dates and kept storage areas organized.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with medications and supplies to ensure availability for customers. with new supplies of medications.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
- Coordinated with healthcare professionals to enhance patient care outcomes.
- Operated cash registers to accept payments from customers.
- Answered telephones to assist customers with inquiries and provide information about services. to respond to questions or requests.
- Maintained patient privacy and safety standards during pharmacy tasks.
Education
Some College (No Degree) - Pharmacy
Sanford Brown
Jacksonville, FLSkills
- Medication labeling
- Prescription dispensing
- Customer service
- Patient support
- Attention to detail
- Effective communication
- Answering customer questions
- Insurance billing
- Supply restocking
Accomplishments
- Circle of excellence
- Employee of the month nomination
Certification
- RPT 39223
Timeline
Pharmacy Technician
UF Health Shands Hospital
05.2019 - Current
Some College (No Degree) - Pharmacy
Sanford Brown