Michaele Ortiz
West Covina,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Medical Assistant
El Monte Family Clinic
El Monte, CA
03.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Performed venipuncture for collection of specimens for laboratory tests.
- Followed OSHA guidelines while working onsite.
- Eligibility Check
- Submitting Referrals
Education
Certificate - Medical Assistant
UEI
West Covina, CA03-2022
Skills
- Patient Scheduling
- Phlebotomy
- Inventory Management
- Procedure Assistance
- Data Entry
- HIPAA Compliance
- Medical Terminology
- Electrocardiography (EKG)
- Certified in Basic Life Support (BLS)
- Medical records confidentiality
- Insurance benefits verification
Languages
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant
El Monte Family Clinic
03.2022 - Current
Certificate - Medical Assistant
UEI
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