Michaelin Little
BILLINGS,MT
Overview
9
9
years of professional experience
Work History
Cashier
Dairy Queen Grill & Chill
08.2025 - Current
- Processed cash, credit, and gift card transactions with precision to ensure customer satisfaction.
- Provided exceptional customer service by actively listening and engaging with patrons to address needs effectively.
- Learned roles of other departments to provide coverage and keep store operational.
Audio Visual Tech (Volunteer)
Church for the City
Billings, Montana
01.2018 - Current
- Created and displayed slideshow, managing visuals and sound to enhance service experience.
- Set up audio and visual equipment for services and events.
- Troubleshot technical issues with audio-visual systems promptly.
- Trained new volunteers on presentation setup and operation to ensure smooth execution during events.
IT Student Intern
Montana State University Billings Library
01.2025 - 05.2025
- Provided technical support for over 100 devices to ensure seamless user experience.
- Reimaged PCs and laptops to improve functionality and performance.
- Developed and revised detailed image instructions for faculty staff and users.
- Maintained equipment inventory using Excel spreadsheets.
Childcare
Church for the City
03.2020 - 12.2021
- Ensured children's safety through diligent monitoring and supervision.
- Coordinated engaging activities for children while meeting basic needs, such as meals and nap time.
Office Assistant
Church for the City
07.2018 - 03.2021
- Scheduled volunteers for weekly services and events.
- Organized weekly lessons and managed volunteer schedules, improving attendance tracking and engagement.
- Prepared materials for services, events, and outreach programs to support community engagement.
- Developed, maintained, and presented weekly attendance reports.
Education
Associate's degree - Computer Systems Technology
Montana State University Billings
Billings, MT05-2026
High School -
SKYVIEW HIGH SCHOOL
Billings, MT01-2017
Skills
- Customer service
- Technical support
- Troubleshooting techniques
- Team collaboration
- Attention to detail
- Dependability
- Effective communication
- Willingness to learn
- Strong work ethic
- Motivation and drive
- Positive energy
Timeline
Cashier
Dairy Queen Grill & Chill
08.2025 - Current
IT Student Intern
Montana State University Billings Library
01.2025 - 05.2025
Childcare
Church for the City
03.2020 - 12.2021
Office Assistant
Church for the City
07.2018 - 03.2021
Audio Visual Tech (Volunteer)
Church for the City
01.2018 - Current
Associate's degree - Computer Systems Technology
Montana State University Billings
High School -
SKYVIEW HIGH SCHOOL