Proactive and motivated sales professional with a history of cultivating customer relationships and delivering positive sales service. Known for problem-solving abilities and a commitment to driving revenue growth through collaborative efforts.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
Elliott Electric Supply
Baton Rouge, LA
06.2025 - Current
Developed product knowledge to effectively communicate features and benefits to customers.
Managed customer accounts, addressing inquiries and resolving issues promptly.
Collaborated with internal teams to ensure timely delivery of products and services.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Louisiana/ Southern Mississippi Area Manager
ASD Lighting
Baton Rouge, LA
08.2023 - 06.2025
Oversaw daily operations to ensure distributor accessability to products.
Streamlined inventory management processes, enhancing accuracy and reducing discrepancies.
Analyzed sales data to identify trends, informing decisions on product placement and promotions.
Conducted training sessions to educate distributors on new and existing products, features and benefits and procedure to stock and increase sales.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Exceeded monthly sales targets and quotas consistently.
Handled escalated complaints, demonstrating strong conflict resolution skills under pressure.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Participated in monthly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Outside Sales Representative
WKA Lighting
Baton Rouge, LA
11.2018 - 07.2023
Prepared sales presentations tailored to client requirements, enhancing engagement.
Maintained accurate records of sales activities and customer interactions in CRM system.
Participated in training sessions to enhance skills in sales techniques and product offerings.
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Conducted face-to-face sales calls with distributor management, sales team and local contractors throughout assigned territory.
Outside Sales Representative
Bell and McCoy Lighting & Controls
Baton Rouge, LA
03.2015 - 10.2018
Managed existing and new accounts through personal visits to distribution locations and job sites.
Participated in quarterly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Managed a large client base, consistently meeting or exceeding sales targets and contributing to overall team success.
Developed and implemented successful sales strategies to increase revenue in assigned territories.
Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
Attended trade shows and conferences regularly to increase brand visibility.
Collaborated with internal teams to fulfill orders and meet customer needs
Built relationships with customers and community to promote long term business growth.
Outside Sales Representative
Gulf States Electrical Sales
Baton Rouge, LA
05.2006 - 03.2014
Cultivated relationships with distributors to enhance product visibility and market share.
Developed and executed targeted sales strategies to drive revenue growth across multiple territories.
Conducted regular market analysis to identify trends and customer needs, informing product positioning.
Collaborated with cross-functional teams to ensure alignment on product launches and promotional campaigns.
Negotiated contracts and pricing structures, optimizing profitability while maintaining customer satisfaction.
Conducted product demonstrations for prospective clients, showcasing unique features and benefits.
Worked closely with inside sales team members to maximize efforts and drive overall sales growth.
Established long-term partnerships with key accounts by delivering consistent value-added services and support throughout the relationship lifecycle.
Attended industry trade shows to network with potential clients and stay current on market trends.
Inside Sales Representative
Gulf States Electrical Sales
Baton Rouge, LA
07.2002 - 05.2006
Cultivated strong relationships with clients to enhance customer satisfaction and loyalty.
Created and delivered persuasive presentations tailored to client needs and objectives.
Utilized CRM systems to manage accounts, track interactions, and analyze sales data.
Provided exceptional customer service by addressing client concerns promptly and professionally, contributing to a positive brand image.
Inside Sales Representative
Warren Electric
Gonzales, LA
12.2000 - 07.2002
Developed strong relationships with clients to enhance customer satisfaction and retention.
Utilized CRM systems to manage sales leads and track customer interactions efficiently.
Provided product knowledge and support to clients, ensuring accurate information delivery.
Handled escalated customer issues or concerns effectively resulting in satisfactory resolutions.