Michael W Burns Jr
Cincinnati,OH
Summary
Highly motivated professional with 15+ years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
19
19
years of professional experience
Work History
Owner
Mt. Lookout Shoe Repair
Cincinnati, OH
05.2009 - 04.2024
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Provided direction and guidance to employees.
- Identified new opportunities for growth, expansion, and diversification.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Set pricing structures according to market analytics and emerging trends.
- Implemented quality assurance processes to ensure product excellence.
Assistant Golf Professional
Billy Casper Golf
Cincinnati, OH
06.2005 - 04.2009
- Maintained accurate records of inventory, sales, and financial transactions.
- Managed tee time reservations and handled customer inquiries.
- Provided excellent customer service to ensure a pleasant experience for guests at the facility.
- Oversaw staff scheduling and payroll management.
- Organized and facilitated junior golf clinics and camps.
- Provided golf instruction to players of all skill levels.
Education
Bachelor of Arts - Philosophy
Franklin College
Franklin, IN05-2012
Skills
- Budget Administration
- Business Management
- Hiring and Staffing
- Talent Development
- Sales Leadership
- Marketing
- Staff Management
- Cost Reduction
Timeline
Owner
Mt. Lookout Shoe Repair
05.2009 - 04.2024
Assistant Golf Professional
Billy Casper Golf
06.2005 - 04.2009
Bachelor of Arts - Philosophy
Franklin College
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