Summary
Overview
Work History
Education
Skills
Timeline
Generic

Micheal Jones

Columbus,IN

Summary

Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.

Overview

8
8
years of professional experience

Work History

Server Shift Leader

4th Street Bar & Grill
06.2020 - Current
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided front-of-house manager with detailed customer metrics to inform stock ordering, reducing food waste and increasing profits.

Bartender

Cheddars Stratch Kitchen
10.2017 - 04.2019
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Truss Assembler

KA Components
06.2016 - 08.2017
  • Rolled machines over truss to embed plates and used finish press to complete secure assembly.
  • Fabricated trusses to exact company standards and customer specifications.
  • Placed connector plates at truss joints and hammered into place.
  • Met schedule targets by working quickly and with minimal errors on building projects.
  • Utilized blueprints, schematics and diagrams to accurately complete tasks.

Kit Assembler

Row Trucking Equipment
05.2015 - 08.2015
  • Completed tasks on time to meet quality and safety standards.
  • Followed safety protocols to maintain safe working environment.
  • Assembled parts correctly according to specifications, reducing quality issues.


Education

No Degree - Information Technology

Indiana State University
Terre Haute, IN

Skills

  • Safe Handling Standards
  • Adaptable and Flexible
  • Shipment Preparation
  • Restaurant Operation
  • Process Payments
  • Guest Relations

Timeline

Server Shift Leader

4th Street Bar & Grill
06.2020 - Current

Bartender

Cheddars Stratch Kitchen
10.2017 - 04.2019

Truss Assembler

KA Components
06.2016 - 08.2017

Kit Assembler

Row Trucking Equipment
05.2015 - 08.2015

No Degree - Information Technology

Indiana State University
Micheal Jones