- Guiding Aircraft: Direct planes to and from gates using hand signals and ground equipment.
- Loading/Unloading Baggage: Handle passengers' checked luggage and cargo, ensuring proper placement.
- Pre-Flight Checks: Verify aircraft doors, cargo holds, and safety equipment are secure.
- Fueling and Deicing: Assist with fueling the aircraft and removing ice or snow in cold weather.
- Aircraft Towing/Pushback: Operate tugs to move aircraft on the ground.
- Ground Equipment: Operate baggage carts, belt loaders, and other service vehicles.
- Safety and Security: Conduct safety checks, and report issues to maintenance teams.
- Communication: Coordinate with flight crews, gate agents, and ground control to ensure smooth operations.
- Emergency Response: Assist in emergency situations, such as evacuations or medical needs.
Ramp agents work in physically demanding, fast-paced environments, often outdoors in varying weather conditions.