Micheala Walker
Burlington,North Carolina
Summary
Hardworking with 4+ years in restaurant experience. I have accumulated many important skills over the years that can be used in all kinds of different work environments. Highly adaptable and dedicated.
Overview
7
7
years of professional experience
Work History
Hostess
Hooters Inc.
Burlington, NC
01.2015 - 12.2016
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
Car Detailer
Mercedes-Benz
Durham, NC
01.2018 - 11.2018
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
- Applied waxes to protect paint finish from weather conditions and oxidation.
- Vacuumed carpets and upholstery to remove dust and dirt particles.
- Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
- Dried vehicles with microfiber towels after washing them.
- Shampooed carpets, floor mats and upholstery to clean stains and spills.
Waitress
Hooters Inc.
High Point, NC
01.2019 - 12.2021
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Bussed tables as needed during peak hours.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Prepared checks accurately and processed payments promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
Education
High School Diploma -
Alamance Community College
Graham, NC06-2019
Skills
- Food Running
- Guest Engagement
- Customer Service
- Reservations Management
- Point of Sale (POS) system operations
- Safe Food Handling
- Effective listening
- Leadership Development
- Corrective Action Planning
- Retail Operations
- Merchandise Strategizing
- Profit and Loss Management
- Problem-Solving
- Promotional planning
- Goal Setting
- Store Opening and Closing
- Stockroom Management
- Highly motivated
- Visual Merchandising
- Sales Data Analysis
- Creativity and Innovation
- POS
- Sales Techniques
- Works Well Under Pressure
- Organization
- Adaptability
- Teamwork
- Motivational
- Interpersonal Communication
Timeline
Waitress
Hooters Inc.
01.2019 - 12.2021
Car Detailer
Mercedes-Benz
01.2018 - 11.2018
Hostess
Hooters Inc.
01.2015 - 12.2016
High School Diploma -
Alamance Community College