Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Michele Bolden

Miamisburg,Ohio

Summary

Experience Resourceful Customer Service Representative known for high productivity and efficient task completion. Provide excellent communication skills and ability to adapt easily

Overview

25
25
years of professional experience

Work History

Cashier

Drug Mart
Centerville, OH
01.2026 - Current
  • Provided excellent customer service
  • Ensured accurate pricing of all merchandise to enhance customer satisfaction
  • Maintained positive drawer balance to ensure financial accuracy
  • Replenished inventory of unsold items
  • Assisted in placing new merchandise on floor to optimize inventory display
  • Maintained cleanliness in assigned area

Senior Operations Analyst

PNC Mortgage
Miamisburg, OH
01.2002 - 01.2024
  • Run queries, compiled results, and sent findings to group leads and supervisor while auditing missing documents against agency guidelines.
  • Audit collateral files to ensure all documentation is present, Communicate and resolve any problems that arise.
  • Create and Update Procedures for department to ensure full knowledge of assignments.
  • Communicated and prepared daily workload reports for coworkers to enhance team alignment.
  • Assisted multiple teams in department to maintain operational continuity and support project objectives.
  • Assigned numerical barcodes to documents for accurate tracking.

Cashier

Kohls
Centerville, OH
01.2019 - 01.2022
  • Monitored and ensured positive drawer balance
  • Provide customer satisfaction
  • Educated customers on current product offerings
  • Verified accurate pricing of all merchandise
  • Replenished merchandise to maintain store inventory

Education

Miamisburg High School - Intensive Office Education

Miamisburg Sr. High School
Miamisburg, OH
01-1983

Skills

  • Customer service
  • Multitasking and organization
  • Time management
  • Effective communication
  • Problem solving
  • Staff training

Hobbies and Interests

  • Fishing
  • Camping
  • Enjoying spending time with my children

Timeline

Cashier

Drug Mart
01.2026 - Current

Cashier

Kohls
01.2019 - 01.2022

Senior Operations Analyst

PNC Mortgage
01.2002 - 01.2024

Miamisburg High School - Intensive Office Education

Miamisburg Sr. High School
Michele Bolden