MICHELE GENEROUS
SYRACUSE,USA
Overview
38
38
years of professional experience
Work History
Phlebotomist
Aya Healthcare
San Diego, CA
10.2025 - Current
- Maintained accurate records of patient information and specimen handling procedures for compliance purposes.
- Prepared laboratory samples for analysis, adhering to strict quality control protocols.
- Collected blood specimens using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Paramedical Examiner
APPS
Ballston Lake, NY
06.2025 - 10.2025
- Safeguarded sensitive patient information by adhering to strict privacy protocols during examinations.
- Collected blood samples in compliance with biohazard handling procedures.
- Documented vital statistics such as blood pressure, height, and weight accurately.
- Streamlined examination processes to improve efficiency and deliver timely results.
- Conducted interviews with clients to obtain detailed medical histories and lifestyle data.
- Collaborated effectively with underwriters to facilitate proper risk assessments and policy issuance.
- Accurately processed patient care records, minimizing delays in documentation.
- Exhibited professionalism in communication while responding to client questions.
PHLEBOTOMIST
Quest Diagnostics
North Syracuse, NY
04.2013 - 11.2024
- Collect blood samples, ensuring patient comfort and reducing errors by 12%.
- Conduct precise blood draws with accurate labeling and handling.
- Maintain strict adherence to safety protocols and quality standards.
- Explain procedures, address concerns, and provide compassionate care.
- Streamline specimen processing to reduce turnaround times and improve efficiency.
PHLEBOTOMIST
CNY Internists
Manlius, NY
12.2007 - 04.2013
- Ensured safety protocols and infection control, reducing specimen errors.
- Improved specimen processing, enhancing efficiency and accuracy.
- Conducted quality checks, ensuring precise medical diagnostic results.
MEDICAL ASSISTANT
Geeta Santanna, MD
Syracuse, NY
01.2004 - 12.2007
- Managed patient records, coordinated appointments, ensuring efficient clinic operations.
- Assisted in medical procedures, enhancing patient care quality and support.
- Facilitated communication between doctors and patients, improving service delivery.
- Maintained medical inventories, prepared examination rooms, ensured protocol compliance.
- Provided compassionate care, addressed patient concerns, supported health education.
MEDICAL ASSISTANT
Family Medicine Associates of CNY
Cicero, NY
01.2001 - 01.2004
- Managed patient care workflows, enhancing clinic efficiency. Coordinated with physicians to deliver comprehensive healthcare services, improving patient outcomes.
PHLEBOTOMIST
Crouse Hospital
Syracuse, NY
01.1999 - 01.2001
- Drew blood samples efficiently, ensuring patient comfort and accuracy. Managed high-volume workload, contributing to improved laboratory turnaround times and patient satisfaction.
MEDICAL ASSISTANT
North Rockland Pediatrics
01.1996 - 12.1998
- Provided compassionate care to young patients and their families. Explained medical procedures in child-friendly terms, alleviating anxiety and fostering trust.
- Streamlined check-in process, reducing wait times. Implemented a reminder system that decreased missed appointments, improving clinic productivity.
MEDICAL LAB TECHNICIAN
Vilardi Clinical Laboratory
Spring Valley, NY
01.1988 - 12.1998
- Conducted comprehensive laboratory tests, ensuring precise analysis and timely reporting of results. Implemented quality control measures, enhancing overall accuracy by a substantial margin.
- Meticulously managed specimen collection, processing, and storage protocols. Maintained stringent documentation practices, resulting in improved traceability and compliance with regulatory standards.
- Fostered strong relationships with healthcare providers, ensuring effective communication of critical results. Actively participated in interdisciplinary meetings, facilitating seamless information exchange.
Skills
- Vital signs monitoring
- Professionalism and ethics
- Insurance verification
- Phlebotomy expertise
Timeline
Phlebotomist
Aya Healthcare
10.2025 - Current
Paramedical Examiner
APPS
06.2025 - 10.2025
PHLEBOTOMIST
Quest Diagnostics
04.2013 - 11.2024
PHLEBOTOMIST
CNY Internists
12.2007 - 04.2013
MEDICAL ASSISTANT
Geeta Santanna, MD
01.2004 - 12.2007
MEDICAL ASSISTANT
Family Medicine Associates of CNY
01.2001 - 01.2004
PHLEBOTOMIST
Crouse Hospital
01.1999 - 01.2001
MEDICAL ASSISTANT
North Rockland Pediatrics
01.1996 - 12.1998
MEDICAL LAB TECHNICIAN
Vilardi Clinical Laboratory
01.1988 - 12.1998