Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michele Helt

Bedford,KY

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Ccpotter
Bedford , KY
02.2021 - Current
  • Answered customer inquiries via phone, email, and chat

  • buyers to expedite orders and meet customer demands.

Room Attendant

Days Inn Hotel
Seymour, IN
02.2017 - 02.2019
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Communicated with maintenance team on damages to repair.
  • Welcomed guests, provided answers to questions and anticipated guests' service needs.

Education

GED -

Ivy Tech Community College of Indiana
Indianapolis, IN
05-2000

Skills

  • Scheduling
  • Complaint resolution
  • Account updating
  • Information security

References

References available upon request.

Timeline

Customer Service Representative

Ccpotter
02.2021 - Current

Room Attendant

Days Inn Hotel
02.2017 - 02.2019

GED -

Ivy Tech Community College of Indiana
Michele Helt