Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MICHELE JOHNSON

Oceanside,CA

Summary

Professional and reliable server with 10+ years working in casual and fine dining. Providing friendly service with a positive and upbeat attitude.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Joe’s Crab Shack
02.2024 - Current
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Managed multiple tables efficiently during peak hours, maintaining high service standards.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server/Bartender

Friends of the zoo
06.2021 - Current
  • Set up event space, bar, tables, decor and place settings for 20-700 guests
  • Replenish food and drinks
  • Clear settings after every course
  • Breakdown and clean room

Server

Romano’s
12.2019 - 03.2020
  • Handled multiple tables simultaneously with high service quality.
  • Up selling food and drink by suggesting
  • Handled cash and credit card payments
  • Maintained a clean work environment
  • Completed opening and closing checklists according to set standards.

Server

Blue Water Grill
09.2018 - 07.2019
  • Greeted guests promptly, shared daily specials and collected drink orders to offer superior service.
  • Assisted guests with menu choices and took note of special requests.
  • Monitored tables, offering add-ons and checking on guest satisfaction.
  • Used POS system to accurately input orders and process payments.

Education

Onondaga Community College
Syracuse, NY

Skills

  • Customer Service
  • High Volume Dining
  • Multitasking
  • Professional
  • Upselling
  • Food Safety
  • Bartending
  • POS Systems
  • Teamwork

Certification

San Diego County Food Handlers Card

California RBS Certification

Timeline

Server

Joe’s Crab Shack
02.2024 - Current

Server/Bartender

Friends of the zoo
06.2021 - Current

Server

Romano’s
12.2019 - 03.2020

Server

Blue Water Grill
09.2018 - 07.2019

Onondaga Community College
MICHELE JOHNSON