Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Kruse

Marion,IA

Summary

Advanced Sales and Operations Leader offering years of experience and proven success in building a high performing team excelling in customer service and sales generation. Highly skilled in training, developing, coaching and inspiring staff to achieve goals. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

20
20
years of professional experience

Work History

Director of Sales and Marketing

Grand Living Senior Community
08.2022 - Current
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Suggested innovative ideas to increase sales and improve customer experience.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

VP of Sales and Operations

Speyside Development INC/Ebenezer Property Mgmnt
10.2019 - Current
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders/shareholders and serving as key advocate for various personnel issues.
  • Led marketing strategy creation and advertising initiatives to better promote facility to public.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Created company revenue by selling all 48 units in a 55 and over senior living cooperative and developed a waiting list for continued future success.

Regional Sales Director

Francesca's Boutiques
03.2015 - 07.2019
  • Coordinated full sales operations within assigned region.
  • Forecasted annual, quarterly and monthly sales goals.
  • Led 120 boutiques with over 1000 team members in Midwest Region and generated over $100 million in sales annually.
  • Led 10 District Team Leaders to train, coach, motivate and develop people to successfully exceed all key sales metrics.

Director of Revenue Operations

Infinity Contact
07.2014 - 02.2015
  • Responsible for targeting key prospects in industries Infinity Contact served and enhanced all partner relationships.
  • Recommended sales strategies for improvement based on regular market research and competitor analysis.
  • Built, trained and managed sales and operational teams to carry out sales initiatives and reach objectives.

National Field Sales Leader

Alliance Data
02.2012 - 06.2014
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Led credit card program integration with 4 large national retailers to increase brand sales.
  • Awarded National Field Sales Leader of the Year in 2013.
  • Built and cultivated long-term quality relationships with all clients by addressing needs and providing superior customer service.

Regional Sales Director

Lane Bryant
06.2004 - 01.2012
  • Led, trained and developed 10 District Sales Leaders, totaling 150 stores and employing over 1500 team members.
  • Achieved Region sales volume of over $200 million in annual sales. This was a company record for one region in annual sales volume.
  • Earned multiple sales and customer service awards as the top performing region three consecutive years.
  • Named as field leader on Elite Store Team, a store development/company growth initiative.

Education

Associate of Arts - Liberal Arts And General Studies

North Iowa Area Community College
Mason City, IA

Skills

  • Team Leadership
  • Goals and Performance
  • Strategy development
  • Recruiting and Hiring
  • Excellent verbal/written communication
  • Revenue Generation
  • Coaching, training and mentoring
  • Operations management

Timeline

Director of Sales and Marketing

Grand Living Senior Community
08.2022 - Current

VP of Sales and Operations

Speyside Development INC/Ebenezer Property Mgmnt
10.2019 - Current

Regional Sales Director

Francesca's Boutiques
03.2015 - 07.2019

Director of Revenue Operations

Infinity Contact
07.2014 - 02.2015

National Field Sales Leader

Alliance Data
02.2012 - 06.2014

Regional Sales Director

Lane Bryant
06.2004 - 01.2012

Associate of Arts - Liberal Arts And General Studies

North Iowa Area Community College

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Thomas Kruse