Michele Skyles
Chireno,TX
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer relations and effective team collaboration. Spearheaded innovative merchandising strategies and enhanced team performance through comprehensive training, boosting productivity. Skilled in POS system operation and adept at building rapport, consistently delivering exceptional customer service.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Thralls Grocery and Deli
Meat /produce Team Lead
Walmart
10.2023 - 10.2024
- Implemented creative merchandising techniques to showcase seasonal offerings, attracting customer attention and increasing sales opportunities.
- Maximized customer satisfaction through efficient product rotation and restocking practices.
- Enhanced team performance by providing ongoing training and coaching on produce handling techniques.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Academy Trainer
Walmart
06.2018 - 10.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
Registered Addiction Counselor
Cavanaugh Treatment Center
09.2007 - 06.2012
- Implemented creative merchandising techniques to showcase seasonal offerings, attracting customer attention and increasing sales opportunities.
- Maximized customer satisfaction through efficient product rotation and restocking practices.
- Enhanced team performance by providing ongoing training and coaching on produce handling techniques.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Assistant Department Manager
Brookshire Brothers
07.2012 - 08.2015
- Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
- Ensured compliance with company safety protocols while promoting a secure working environment conducive to staff member productivity.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Education
GED - General Studies
Channelview High School
Channelview, TX06.1991
Skills
- Customer Relations
- Effective Team Collaboration
- Time management
- Problem-solving skills
- Listening skills
- Proficient in Prioritizing Tasks
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Cash handling
- Money handling
- Verbal/written communication
- Cash handling accuracy
- Client service
- Store opening and closing
- Sales expertise
- POS system operation
- Meeting deadlines
- Retail store operations
- Adapt to diverse groups
- Inventory tracking
- Building rapport
- Inventory control
Timeline
Meat /produce Team Lead
Walmart
10.2023 - 10.2024
Academy Trainer
Walmart
06.2018 - 10.2023
Assistant Department Manager
Brookshire Brothers
07.2012 - 08.2015
Registered Addiction Counselor
Cavanaugh Treatment Center
09.2007 - 06.2012
Sales Associate
Thralls Grocery and Deli
GED - General Studies
Channelview High School
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