Michele Valdez
Thornton,CO
Summary
Hardworking Shift Leader gifted at building team relationships to ensure efficiency. Engaging and personable coach and employee trainer successful at maximizing team productivity and motivation. Consistently recognized for hard work, attention to detail and goal achievement. Thrives in fast paced environment and multitasking during peak hours.
Overview
5
5
years of professional experience
Work History
Shift Leader
Taco Bell
10.2022 - 08.2023
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
Shift Manager
Wendy's
07.2021 - 09.2022
- Consistently maintained calm demeanor during periods of high volume to keep store operating smoothly and set positive example for shift team.
- Managed staff growth, training and supervision.
- Worked closely with team members to schedule breaks and ensure peak hours were ran efficiently.
- Oversaw food preparation and monitored safety protocols.
Sandwich Artist/Cashier Team Lead
Subway
06.2020 - 07.2021
- Processed both cash and card purchases and handled end of day deposits.
- Led opening and closing procedures and conducted cashier drops, balancing register, and paperwork in accordance.
- Multitasking between preparing subs as well as checking out customers, ensuring customer service was exceptional while maintaining a clean and pleasant environment.
Server
Golden Corral
12.2018 - 03.2020
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and utensils
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Diploma -
Thornton High School
Thornton, COSkills
- Customer Service Management
- Flexible Schedule
- Staff Training and Development
- Team Leadership
- Team Supervision
- Strong verbal and written communication
Timeline
Shift Leader
Taco Bell
10.2022 - 08.2023
Shift Manager
Wendy's
07.2021 - 09.2022
Sandwich Artist/Cashier Team Lead
Subway
06.2020 - 07.2021
Server
Golden Corral
12.2018 - 03.2020
Diploma -
Thornton High School