Summary
Work History
Education
Skills
Additional Information
Timeline
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Michele Van Sise

Front End Manager And Vitamin Specialist
Denver,CO

Summary

Dedicated Front End Manager well-versed in satisfying customers with exceptional service, support and compassion. Accurate and efficient in ordering, assigning tasks and maintaining customer areas. Prepared to bring 10 years of vitamin and retail experience to a dynamic new position.

Work History

Front End Manager

ClearSpring Pharmacy
Denver, CO
2015 - Current
  • Responsible for managing customer expectations in delivering superior levels of service.
  • Manage hiring, ordering, and inventory duties.
  • Collaborate with Pharmacy Manager and Vendors to ensure smooth operations and consistent stock levels.
  • Excel in sales and customer service, not only hitting but exceeding in-store sales goals.
  • Plan and implement all seasonal floor sets to ensure they meet company standards and deadlines.
  • Train and Develop all new front end employees.
  • Manage time, establish priorities, and delegate effectively to meet goals and objectives.
  • Decrease inventory shrinkage, by accurately ordering and closely monitoring daily operations.
  • Maintain current, reliable information and data concerning vitamins, herbal products, skin care, and other over the counter products.
  • Oversee cash flow of store, including cashier operations, and deposits.
  • Efficient knowledge of QS1 POS Cash Register.

Health and Beauty Department Manager

Natural Grocers
Denver, CO
2011 - 2015
  • Managed all ordering, training, and inventory.
  • Conducted product demonstrations and sample applications, raising exposure of key brands.
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
  • Surveyed department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Ranked among top sales performers in the company.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Prepared daily sales reports and deposits.
  • Worked in all departments of the store ensuring smooth operations.

Assistant Department Manager and Sales Associate

EarthLight Natural Foods
Stroudsburg, PA
2007 - 2011
  • Excelled at delivering world class customer service.
  • Managed ordering, stocking, receiving, and maintained the Refrigerated/Frozen Department.
  • Exceeded sales goals and accomplished business objectives.
  • Managed seasonal displays and store presentation.
  • Organized and arranged multiple events to promote supplements, natural cleaning products, and women's health.
  • Interviewed by local newspaper for multiple articles to share expertise on essential oil use and dietary fiber.
  • Operate POS cash register.

Education

High School Diploma -

Seminole High School
Seminole, FL

Skills

Customer service, communication, problem-solving, organization, phone skills, works well with a team and alone, hard worker

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Additional Information

TRAININGS:

HIPPA compliance training and exam.

CDC Trainings and Exams on how to handle and store the Moderna COVID 19 Vaccine.

Xymogen pharmaceutical grade vitamins.

Metagenics Vitamins.

Thorne Vitamins.

Enzyme Science professional dietary enzyme line.

MegaFood whole food supplements.

Country Life vitamins and supplements.

Vanicream skin care products.

Weleda holistic skin care products.

Honey Girl face care.

Acure body, hair and face care.

Timeline

High School Diploma -

Seminole High School

Assistant Department Manager and Sales Associate

EarthLight Natural Foods
2007 - 2011

Health and Beauty Department Manager

Natural Grocers
2011 - 2015

Front End Manager

ClearSpring Pharmacy
2015 - Current
Michele Van SiseFront End Manager And Vitamin Specialist