Michele Young
Summary
People-focused Social Services advocate with a background in psychology and trauma. Worked with Domestic Violence and Foster Care. Determined to make a difference in the community. Wanting to work in human trafficking, so people can become safer or bring people to safety. Human trafficking is a major problem in Nevada and people need to know how prominent it is.
Overview
30
30
years of professional experience
Work History
Licensing Specialist
State Of Nevada
Carson City, Nevada
10.2012 - Current
- Worked and wrote regulations for laboratorians, for State training, and are able to stay in Nevada, plus other regulations for licensure. Stayed up-to-date on Nevada laws and licensing requirements to complete accurate and efficient reviews.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies, and customer service techniques.
- Worked closely with applicants to determine eligibility and verify the accuracy and integrity of application data. Informed customers by mail or telephone of additional steps needed to obtain licenses. Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from the general public, attorneys, and other involved parties. 30 phone calls a day and 50 emails a day.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances. Wrote, reviewed, and submitted four reports per week for department records.
Co-Owner of North Valley Systems
Self-Employed
Concord, CA
01.1994 - 07.2012
- Make bids on electrical jobs
- Hire employees
- Run wire and install systems
- Billing
Special Education Assistant
Douglas County School District
South Lake Tahoe, CA
09.2010 - 06.2012
- Communicated with students, teachers, staff, and parents to main effective relationships for student and program growth. Maintained positive attitude and affirmatively communicated with each student.
- Helped special education teachers determine specific needs for individuals with exceptional needs. Offered student support through special accommodations, extra assistance, and assessments.
Education
Bachelor of Arts - Psychology
University of Nevada - Reno
Reno, NV05.2022
Skills
- Strong Leadership Skills
- Creative Problem Solving
- Proficient in Microsoft Suite
- Employee Training
- Records Management
- Understand and Follow NRSs and NACs
- Compassionate and Understanding
- Kind and Patient
- People Person
- Strong Work Ethic
- Team Building
Timeline
Licensing Specialist
State Of Nevada
10.2012 - Current
Special Education Assistant
Douglas County School District
09.2010 - 06.2012
Co-Owner of North Valley Systems
Self-Employed
01.1994 - 07.2012
Bachelor of Arts - Psychology
University of Nevada - Reno
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