Michelina Wayt
Warren
Summary
Dynamic and dedicated professional with a proven track record, excelling in customer service and strong multitasking abilities. Recognized for enhancing guest experiences through effective communication and efficient coordination of tasks. Committed to fostering a positive atmosphere while managing reservations and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Urban Tap
10.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Customer Service Clerk
Angiuli's Farm Stand
06.2022 - 08.2025
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma -
Howland High School
Warren, OH05-2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Coordinating tasks
Accomplishments
National Honor Society
Timeline
Restaurant Hostess
Urban Tap
10.2024 - Current
Customer Service Clerk
Angiuli's Farm Stand
06.2022 - 08.2025
High School Diploma -
Howland High School
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