Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michell Duque-Oseguera

Bethlehem,GA

Summary

Paralegal (legal assistant) student pursuing full/part-time employment that can help expand my knowledge in legal work.


Offering a positive attitude and strong foundation in leadership principles, eager to learn and develop in a collaborative environment. Bringing in the ability to quickly grasp new concepts and apply effective problem-solving techniques. Ready to contribute to learn and contribute to team success.

Overview

4
4
years of professional experience

Work History

Shift Leader Manager

Starbucks
10.2023 - Current
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
  • Collaborated with upper management to develop strategic plans for improving store performance, driving revenue growth, and operational efficiency.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

Assistant Manager

Zaxbys
08.2021 - 09.2023
  • Monitored industry trends, adjusting business strategies as necessary to remain competitive in a constantly evolving market.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.

Education

High School Diploma -

Apalachee High School
Bethlehem, GA

Associate of Applied Science - Paralegal Studies

Athens Technical College
Athens, GA
12-2025

Skills

  • Planning and coordination
  • Bookkeeping
  • Policy development
  • Critical thinking
  • Bilingual (Spanish & English)
  • Reliability and Trustworthiness
  • Operations oversight
  • Team building and leadership
  • Fast Learner
  • Detail-oriented
  • Time management abilities

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Shift Leader Manager

Starbucks
10.2023 - Current

Assistant Manager

Zaxbys
08.2021 - 09.2023

High School Diploma -

Apalachee High School

Associate of Applied Science - Paralegal Studies

Athens Technical College

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Michell Duque-Oseguera