Michell Romero
Louisville ,KY
Summary
Dynamic professional with experience as a Front Desk Receptionist at Louisville Pulmonary Care, excelling in customer service and data entry. Proven ability to manage appointments efficiently while maintaining patient confidentiality. Recognized for attention to detail and problem-solving skills, ensuring a welcoming environment and compliance with regulations. Fluent in Spanish for enhanced communication. I have a phlebotomist certification.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Louisville Pulmonary Care
11.2024 - Current
- Greeted patients and visitors, ensuring a welcoming environment.
- Managed appointment scheduling using electronic health record system.
- Answered multi-line phone system, directing calls to appropriate departments.
- Maintained patient confidentiality in compliance with HIPAA regulations.
- Completed data entry and filing to keep records updated for easy retrieval.
Pharmacy Technician
Walgreens
06.2020 - 09.2023
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Managed inventory levels, ensuring availability of medications and supplies.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Maintained compliance with pharmacy regulations and safety protocols.
Education
High School Diploma -
Central High School
Louisville, KYAssociate of Science - Radiology
Jefferson Community And Technical College
06-2028
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Problem-solving skills
- spanish translation
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Full Professional
Timeline
Front Desk Receptionist
Louisville Pulmonary Care
11.2024 - Current
Pharmacy Technician
Walgreens
06.2020 - 09.2023
High School Diploma -
Central High School
Associate of Science - Radiology
Jefferson Community And Technical College