Summary
Overview
Work History
Education
Skills
Employment Gap Explanation
Timeline
Generic

Michell White

Melissa,TX

Summary

Seeking the opportunity to carry out passions of taking care of others by applying excellent customer services skills combined with proven experience as a data entry clerk. Possessing the abilities to work as an individual and within a team in a challenging and fast-paced environment coupled with capabilities to exercise judgment and adapt quickly and efficiently. Initiative-taker who is driven and motivated by the desire to meet deadlines quickly and efficiently.

Overview

19
19
years of professional experience

Work History

Court Clerk

Dallas County District Clerk
Dallas, TX
10.2023 - Current
  • Accurately compose, compile, assimilate and maintain the care, custody, and control of District Court records.
  • Monitor and prioritize work flow to ensure that all work is processed in a timely manner.
  • Assemble paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
  • Review documents for accuracy and completeness before submission.
  • Scan hard copy documents into electronic format.
  • Research numerous databases to ensure judicial staff is properly informed of all criminal matter regarding inmates.

USPS Clerk

United States Postal Service
Anna
01.2020 - 12.2023
  • Accessed customer complaints and research variables to determine the most beneficial resolution
  • Generated daily reports of sales activity for management review.
  • Maintained inventory levels of office supplies and equipment as needed.
  • Compiled customer information into organized databases for easy access.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Trained office professionals on administrative procedures to keep file handling consistent and accurate.
  • Communicated with customers, employees and vendors to answer questions and address complaints.

CSR/Admin I

SC DMV
Rock Hill
03.2019 - 08.2019
  • Provided excellent and efficient customer service to include effectively communicating information about policies, procedures, statutes, and regulations
  • Worked as a supportive team member with the ability to work independently in a production-oriented work environment
  • Provided service to customers in obtaining official government identification issued by the State
  • Entered and retrieved information from an electronic database, quickly and accurately
  • Researched information, analyzed documentation, and explained findings to customers.
  • Processed orders, forms, applications, and requests.
  • Ensured compliance with applicable laws and regulations for provision of services.

City Carrier Assistant

U.S. Post Office
Rock Hill
02.2017 - 12.2018
  • Managed undeliverable mail in accordance with established procedures
  • Ensured safekeeping of all accountable mail
  • Performed daily safety inspections of delivery vehicle with zero accidents
  • Met daily deadlines for the distribution, collection, and return of mail.
  • Ensured compliance with all safety regulations while operating motor vehicle.

City Carrier Assistant

U.S. Post Office
El Paso
11.2014 - 12.2015

Supply Supervisor

U.S. Army
Fort Bliss
01.2013 - 12.2013
  • Granted written delegation of authority for use of a Government Purchase Card which is utilized for purchasing of supplies for the entire company
  • Created and updated manuals for use of contracted equipment
  • Communicated with customers from diverse backgrounds
  • Securely and accurately maintained purchase information and data in accordance with military regulation
  • Continuously researched and updated data files with pertinent information regarding claims, loss or damage of supplies, and personnel utilization.

Team Leader

U.S. Army
Fort Bliss
10.2005 - 12.2013
  • Responsible for inputting and updating employee information and records into the digital training management system database
  • Evaluated the performance of employees; identified strengths and weaknesses and assessed measures for individual growth and progression
  • Served as the principal advisor to the supply manager and the director.

Education

Bachelor of Arts in Criminal Justice -

American Military University
05.2017

Associate's in Criminal Justice -

Central Texas College
12.2013

Skills

  • Records Management
  • Administrative Tasks
  • Point Of Sale Operation
  • Fact Compilation
  • Editing And Proofreading
  • Document Scanning
  • Teamwork and Collaboration
  • Interpersonal Communication
  • Planning
  • Clerical Support
  • Data Entry
  • Analytical Thinking
  • Problem Resolution

Employment Gap Explanation

  • Worked temporary position with Walmart as overnight stocker 09/2019 - 11/2019
  • Contract ended with USPS seeking employment, 01/2019 - 02/2019
  • Unemployed Due to Ill Child, 12/2016 - 01/2017

Timeline

Court Clerk

Dallas County District Clerk
10.2023 - Current

USPS Clerk

United States Postal Service
01.2020 - 12.2023

CSR/Admin I

SC DMV
03.2019 - 08.2019

City Carrier Assistant

U.S. Post Office
02.2017 - 12.2018

City Carrier Assistant

U.S. Post Office
11.2014 - 12.2015

Supply Supervisor

U.S. Army
01.2013 - 12.2013

Team Leader

U.S. Army
10.2005 - 12.2013

Bachelor of Arts in Criminal Justice -

American Military University

Associate's in Criminal Justice -

Central Texas College

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Michell White