Michelle Alonzo
Seattle
Summary
Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to enhancing customer satisfaction through positive interactions and memorable experiences. Proven ability to handle diverse customer needs efficiently and professionally.
Overview
1
1
year of professional experience
Work History
Shift Leader Manager
Wingstop Restaurant
Seattle
07.2025 - 08.2026
- Supervised and trained new shift leaders on store operations, policies, and procedures.
- Resolved conflicts between employees or customers in an efficient manner.
- Supervised daily operations during shifts to ensure smooth service delivery.
- Managed inventory levels, restocking supplies as needed for efficient service.
- Helped employees accomplish tasks during peak periods.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Education
High School Diploma -
Auburn High School
Auburn, WA06-2019
Skills
- Employee training
- Inventory management
- Team building
- Leadership development
- Fluent in Spanish
- Calm under pressure
- Organization
Languages
Spanish
Professional
Timeline
Shift Leader Manager
Wingstop Restaurant
07.2025 - 08.2026
High School Diploma -
Auburn High School