Dynamic operational leader with extensive experience in executing regional strategies and fostering teamwork. Known for exceptional communication and problem-solving skills, consistently achieving operational excellence and stakeholder engagement to drive organizational success.
Overview
26
26
years of professional experience
Work History
Regional Director of Operations
BayMark Health Services
Newark, OH
07.2014 - 02.2026
Managed execution of regional operational strategy to uphold organizational objectives and regulatory compliance.
Facilitated collaboration among diverse teams to enhance service delivery and streamline operational workflows.
Analyzed service quality and operational efficiency through the development and implementation of targeted performance metrics.
Engaged with stakeholders to promote collaboration, ensuring program success and continuous operational enhancements.
Monitored budget and utilized operational resources.
Mentored and coached team members to foster productive and engaging work environment.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Achieved team goals through formalized training plans, coaching, and performance management.
Built a cohesive regional team through effective recruitment, hiring, onboarding, and ongoing staff development efforts.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Adult Recovery Coordinator
Behavioral Health Partners
Newark, OH
12.2008 - 07.2014
Coordinated recovery plans to ensure comprehensive patient support and engagement.
Developed and implemented individualized treatment strategies in collaboration with multidisciplinary teams.
Facilitated communication between patients, families, and healthcare providers to enhance care continuity.
Monitored patient progress and adjusted recovery plans based on ongoing assessments and feedback.
Streamlined documentation processes to improve efficiency and maintain accurate patient records.
Advocated for patient needs within organizational frameworks to enhance service delivery standards.
Collaborated with interdisciplinary teams to create individualized treatment plans tailored to patients'' needs.
Enhanced patient experience through compassionate communication and active listening.
Developed strong relationships with community organizations, enhancing access to essential support services.
Managed caseloads effectively, ensuring timely follow-ups and regular progress updates for each patient.
Provided crisis intervention services when needed, assisting patients in overcoming barriers to their recovery journey.
Deputy Sheriff
Knox County Sheriff's Office
Mount Vernon, OH
06.2000 - 08.2007
Enforced laws and regulations to maintain public safety and order.
Conducted thorough investigations on criminal activities and incidents.
Collaborated with community organizations to enhance crime prevention efforts.
Trained new deputies on operational procedures and best practices.
Led community outreach programs to foster positive relationships with residents.
Evaluated departmental policies to enhance efficiency and compliance standards.
Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
Provided security at various community events, ensuring a safe environment for attendees.
Observed jail and inmate activity to maintain order and safety.
Developed strong relationships with community leaders, fostering open communication channels for addressing concerns collaboratively.
Education
Bachelor of Science - Criminology
The Ohio State University
Columbus, Ohio, OH
Skills
Operational efficiency
Data-driven decision making
Excellent communication
Cross-functional coordination
Strategic planning and execution
Leadership training
Hiring and onboarding
Quality assurance
Operations oversight
Cost control
Teamwork and collaboration
Problem-solving abilities
Accomplishments
Achieved Federal Accreditation by introducing Policy & Procedures for The Commission on Accreditation for Law Enforcement Agencies for the Knox County Sheriff's Office.
Received the Mental Health Professional Award & recognized by the The General Assembly of The State of Ohio Senate.