Michelle Bivens
Swainsboro,GA
Summary
Results-driven professional specializing in sales performance and operational efficiency. Proven track record of developing targeted business strategies that drive revenue growth and improve team collaboration. Expertise in enhancing customer satisfaction through effective sales initiatives.
Overview
27
27
years of professional experience
Work History
District Manager
Sev Laser
Atlanta, Georgia
01.2026 - Current
- Led team of 8 direct reports to execute initiatives across 13 locations in 5 states.
- Streamlined operational processes for inventory control across all offices, enhancing overall efficiency.
- Developed talent strategy for selection, onboarding, and development to enhance associate retention.
- Partnered with medical leadership to ensure quality treatments and improve client education effectiveness.
- Directed team of 25 associates during company acquisition, resulting in improved policies and retention rates.
District Manager
Ideal Image
Atlanta, Georgia
03.2023 - 01.2026
- Achieved top ranking in profitability and guest experience within district.
- Strategically led 18 clinic managers to execute initiatives and increase profitability.
- Executed strategic planning to implement company objectives, boosting sales performance.
- Mentored and trained 18 direct reports, resulting in improved performance metrics and increased client retention.
- Enhanced cross-functional collaboration among teams, resulting in increased sales and satisfaction.
- Facilitated effective communication and collaboration, leading to enhanced consultative sales outcomes.
- Collaborated with human resources to develop talent systems focused on performance management.
- Maintained consistent leadership in guest satisfaction within district operations.
Regional Director
beeline Group
Atlanta, Georgia
08.2016 - 01.2023
- Developed targeted business strategies that achieved $60 million in sales while managing service costs.
- Mentored 12 district managers and 220 mobile merchandisers, promoting 30% to senior multi-unit roles.
- Established expectations with senior management and business partners, enhancing vendor relationships across 2,700 retail locations.
- Redefined territory planning strategy for merchandisers, resulting in 10% reduction in service costs.
- Identified training opportunities and developed engaging content to improve employee retention.
Regional Director
Bealls Florida
Bradenton, Florida
03.2013 - 02.2016
- Developed marketing and operational strategies for a 26-store, $250 million region to boost revenue growth.
- Facilitated strategic partnerships that enhanced productivity and reduced shrink by 50%.
- Championed change initiatives, aligning team with company growth objectives.
- Cultivated strong vendor relations, achieving a 20% gain in emerging fashion brands.
- Optimized product presentation to achieve positive profit margins.
- Collaborated on visual execution to demonstrate merchandise management expertise.
Senior District Manager
Chico's FAS
Fort Meyers, Florida
03.2011 - 03.2013
- Directed team of 12 store managers to achieve sales and service objectives, resulting in 35 million in revenue through targeted strategic initiatives.
- Led sales training and certifications for managers and associates to improve performance metrics and increase guest retention.
- Championed talent development by promoting two store managers to district manager roles, enhancing leadership within the district.
Regional Director
Juicy Couture
Orlando, FL
10.2008 - 04.2011
- Formulated strategies for successful new store openings nationwide and in Puerto Rico, optimizing launch processes and market entry.
- Championed merchandise selection and visual presentation tailored to hot and tropical markets, boosting revenue.
- Directed initiatives for 100-million-dollar division across three districts, aligning goals to enhance market presence.
- Created operational SOPs for recruiting and talent protocols to support scalable business operations.
Regional Director
The Children's Place
Orlando, Florida
03.1999 - 09.2008
- Led regional team of 12 district managers and 100 stores, generating $150 million in annual revenue.
- Developed and promoted two Regional Director candidates, promoting several District Managers to enhance leadership within the region.
- Achieved year-over-year excellence in metrics delivery and visual execution.
- Developed sales resources and operational tools, resulting in increased associate productivity.
- Collaborated with merchant and visual merchandising teams to enhance product assortment for hot climates.
- Facilitated training and mentorship programs, strengthening collaboration among peers and headquarters staff.
Education
High School Diploma -
Derby High School
Derby, KansasSkills
- Strategic planning
- Business strategy
- Sales metrics
- Customer relationship management
- Operational processes
- Cross-functional collaboration
- Team collaboration
- Leadership development
- Talent acquisition
- Microsoft applications proficiency
Timeline
District Manager
Sev Laser
01.2026 - Current
District Manager
Ideal Image
03.2023 - 01.2026
Regional Director
beeline Group
08.2016 - 01.2023
Regional Director
Bealls Florida
03.2013 - 02.2016
Senior District Manager
Chico's FAS
03.2011 - 03.2013
Regional Director
Juicy Couture
10.2008 - 04.2011
Regional Director
The Children's Place
03.1999 - 09.2008
High School Diploma -
Derby High School