Michelle Bolin
Columbus,OH
Summary
Seasoned Sales Representative knowledgeable about selling in B2C and B2B environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
12
12
years of professional experience
Work History
Senior Sales Partner
Together & Company
07.2019 - Current
- Qualify leads, engage in consultations with clients, respond to inquiries promptly, create customized proposals, negotiate contracts and close sales in alignment with company goals and objectives. Responsible for maintaining a $3M+ book of business.
- Maintain accurate records of all sales activities and client interactions. Update sales forecasts and pipeline reports to align with company goals and adjust strategies as needed. Analyze sales data and performance metrics to identify trends and areas for growth.
- Foster lasting relationships with new and existing clients through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Collaborate with operations teams to ensure seamless event planning and execution. Conduct client meetings to provide guidance and recommendations on event logistics.
- On-site event management to ensure the delivery of high-quality events. Build and maintain strong relationships with clients, venues, and vendors.
- Collaborate with the marketing team on campaigns targeting new key market segments. Represent company at industry events to build brand awareness and new contacts.
Business Development Coordinator
Greater Columbus Sports Commission
07.2015 - 06.2019
- Retained over 40 annual events producing over 75,000 total room nights.
- Qualified new inquiries, prepared monthly production reports, and achieved team production quota.
- Boosted business development related activities for accounts like, the National Collegiate Athletic Association, miscellaneous National Governing Bodies and Third-Party meeting planners.
- Educated hotel and venue community on lead details through verbal/written communication.
- Collaborated with marketing team to development and submit customized bid books to garner new business.
- Hosted group presentations to educate potential clients on Columbus as a destination.
Member, NCAA Women’s Final Four & Women’s Basketball Coaches Association (WBCA)
Columbus Local Organizing Committee (CLOC)
01.2017 - 04.2018
- CLOC liaison for the 2018 WBCA National Convention that brought over 2,300 attendees to Columbus.
- Assist the WBCA with lodging, convention center space, ancillary event venues, and community awareness.
- Support the CLOC’s lodging liaison with all things related to the NCAA headquarter hotel, team hotels, and fan housing.
- Participate in monthly meetings and site visits organized by the NCAA and CLOC.
Guest Services Representative
The Blackwell Inn
05.2013 - 06.2015
- Managed guests needs during their stay and up-sell features of the hotel.
- Maintained and balanced a cash drawer before and after shift and deposit the difference.
- Represented company values of discretion for high-profile guests.
Education
Bachelor of Science - Hospitality Management, General Business Minor
The Ohio State University
Columbus, OH05.2015
Skills
- Relationship building
- Lead prospecting
- Account management
- Upselling and cross selling
- Contract negotiations
- Sales strategy development
- Performance tracking
- Technical skills
Accomplishments
- Grew personal book of business from $1.5M to over $3M in 3 years.
- Managed over 150 lead opportunities per month.
- Internally promoted to new positions and awarded employee of the month.
Timeline
Senior Sales Partner
Together & Company
07.2019 - Current
Member, NCAA Women’s Final Four & Women’s Basketball Coaches Association (WBCA)
Columbus Local Organizing Committee (CLOC)
01.2017 - 04.2018
Business Development Coordinator
Greater Columbus Sports Commission
07.2015 - 06.2019
Guest Services Representative
The Blackwell Inn
05.2013 - 06.2015
Bachelor of Science - Hospitality Management, General Business Minor
The Ohio State University
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