Michelle Bowman

• Enhanced processes and procedures in accounts receivable, boosting accuracy and efficiency.
• Delivered exceptional customer service by swiftly addressing client inquiries and resolving disputes.
• Executed month-end close activities to ensure accurate recording and reconciliation of financial transactions.
• Trained new hires on accounts receivable procedures and software, increasing overall team productivity.

• Conducted daily processing of payments for precise customer account updates.
• Collaborated with attorneys and paralegals to resolve payment discrepancies effectively.
• Maintained accuracy of processed payments by reconciling daily totals with reports.
• Managed preparation of daily bank deposits for effective cash flow management.
• Handled client inquiries regarding payment confirmations from attorneys and paralegals.
• Provided essential paperwork to clients for efficient ACH and wire payment configurations.

Streamlined staff workload prioritization, improving productivity.

Addressed account discrepancies, ensuring compliance with financial standards.

Facilitated generation of lockbox payments, optimizing cash flow management.

Conducted detailed analysis of department budgeting for better resource allocation.

Promoted brand loyalty initiatives to strengthen customer relationships.

• Managed reconciliation of incoming invoices to confirm prior payments.
• Processed invoices in accounting software to facilitate timely check issuance.
• Performed additional administrative responsibilities as required to enhance workflow.