Summary
Overview
Work History
Education
Skills
References
Timeline
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MICHELLE BRUNEAU

Swansea,USA

Summary

Versatile and dynamic professional with a proven track record in customer service and time management, honed across roles from High Pointe Properties to Evelyn's Restaurant. Excelled in enhancing guest experiences and streamlining operations, achieving notable increases in client satisfaction. Skilled in communication and food service, adept at fostering positive relationships and exceeding employer expectations.

Overview

33
33
years of professional experience

Work History

Realtor

High Pointe Properties
Swansea, Massachusetts
03.2024 - Current
  • Presented properties to potential buyers and addressed questions.
  • Generated leads through networking activities, cold calling prospects, referrals.
  • Provided client guidance regarding market conditions, mortgage options, and legal requirements.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Communicated with clients to determine property needs and budget constraints.
  • Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Conducted open houses and showings of properties to prospective buyers.

Bartender

Venus Demilo
Swansea, Massachusetts
11.2023 - Current
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Greeted customers and provided excellent customer service.

Hair Stylist

Crewcuts
Swansea, USA
10.2021 - Current
  • Greeting clients, booking appointments, providing all hair services, cleaning, stocking, and selling hair products.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
  • Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
  • Worked collaboratively with colleagues to achieve common goals.

Bartender, Waitress/Hostess

Hometown Tavern
Warren, USA
04.2020 - 07.2022
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking
  • Performed opening and closing duties including restocking supplies
  • Processed payments accurately and efficiently with POS system
  • Assisted in setting up the bar for service shift
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards
  • Stocked ice bins and coolers as needed throughout shift
  • Developed good working relationships with fellow employees through effective communication
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received

Hair Stylist

Michael Amaro Hair Salon
Swansea, USA
08.2017 - 10.2021
  • Greeting clients, booking appointments, providing all hair services, cleaning, stocking, and selling hair products.
  • Assisted other stylists with busy periods in the salon.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Tracked inventory of supplies used for styling services.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
  • Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.

Hairstylist

Regis Hair Salon
Swansea, MA
01.1999 - 08.2017
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Worked collaboratively with colleagues to achieve common goals.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Developed new styles and techniques.

Prep Cook/dish Washer

Evelyn's Restaurant
Tiverton, USA
06.1992 - 07.1993
  • Prepare food
  • Kept the kitchen area clean at all times during shifts
  • Communicated effectively with fellow staff members regarding meal preparations
  • Cleaned and sanitized work areas and equipment to ensure food safety standards
  • Stocked kitchen with necessary supplies, including food items and utensils

Education

GED -

Tiverton High School
Tiverton, RI
06-1994

Skills

  • Customer service
  • Time management
  • Communication skills
  • Food service
  • Guest services
  • Restaurant experience

References

References available upon request.

Timeline

Realtor

High Pointe Properties
03.2024 - Current

Bartender

Venus Demilo
11.2023 - Current

Hair Stylist

Crewcuts
10.2021 - Current

Bartender, Waitress/Hostess

Hometown Tavern
04.2020 - 07.2022

Hair Stylist

Michael Amaro Hair Salon
08.2017 - 10.2021

Hairstylist

Regis Hair Salon
01.1999 - 08.2017

Prep Cook/dish Washer

Evelyn's Restaurant
06.1992 - 07.1993

GED -

Tiverton High School
MICHELLE BRUNEAU