Michelle Cardenas
Riverside ,CA
Summary
Skilled in appointment scheduling and front office management, I streamlined processes to boost program efficiency while ensuring compliance and maintaining a positive work environment.
Overview
3
3
years of professional experience
Work History
Program Leader
Abraham Lincoln Elementary School
Colton, CA
02.2024 - 03.2026
- Collaborated with educators to implement effective teaching strategies and assessments.
- Facilitated professional development workshops for staff to improve instructional practices.
- Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.
- Improved program efficiency by streamlining processes and implementing best practices.
- Ensured regulatory compliance at all levels of operation while maintaining high-quality services within the program scope.
Insurance Agent/ Receptionist
Primerica
Simi Valley, CA
10.2022 - 09.2024
- Educated clients on insurance products and financial services.
- Developed customized financial plans to meet client needs.
- Conducted market research to identify potential clients and opportunities.
- Assisted in processing client applications and policy renewals.
- Managed front desk operations, greeting visitors and directing inquiries to appropriate personnel.
- Maintained organized scheduling for appointments, ensuring efficient use of time and resources.
- Handled incoming calls, providing information and routing messages to relevant departments.
- Processed mail and deliveries, coordinating with internal teams for timely distribution.
- Assisted in maintaining office supplies inventory, placing orders as needed to ensure availability.
Education
High School Diploma -
Colton Hugh School
Colton, CA05.2022
Skills
Appointment scheduling
Patient scheduling
Incoming call reception
Front office management
Excellent multitasking capability
Maintaining cleanliness
Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Program Leader
Abraham Lincoln Elementary School
02.2024 - 03.2026
Insurance Agent/ Receptionist
Primerica
10.2022 - 09.2024
High School Diploma -
Colton Hugh School