Michelle Cervantes Guillen
San Antonio,United States
Summary
Certified Dental Assistant experienced in direct patient care, routine laboratory tasks, creating and updating patient record's.
Schedule and cancel appointments, manage office inventory, and communicate with dental supply vendors.
Overview
12
12
years of professional experience
Work History
Dental Assistant
Republic Dental & Orthodontic MB2
11.2018 - Current
- Scheduled, rescheduled, and cancelled appointments for 60 dental patients a day.
- Recording treatment information in patients records
- Providing postoperative instructions as directed by dentist
- Caring for dental equipment
- Assisting dentist dentist in managing medical and dental emergencies
- Prepared patient for dental work/assisted with dentist in procedures
- Assist patients in filling out required forms
- Collect payment from patients
- Maintain office inventory
- Perform office duties such as document filing, scanning, and copying
- Communicate with dental supply vendors
- Assist in educating patients on proper oral hygiene and dental care
- Provided excellent customer service to create positive experiences and build patient trust.
Lead Dental Assistant
Dr.Dental
10.2013 - 11.2018
- Stocked and prepared exam and treatment rooms, setting up required instruments, tools, and equipment
- Followed dentists' directions when administering anesthetics and desensitizing agents
- Took patients' blood pressure
- Infection Control
- Patient Care
- General Dentistry
- Managed Back staff flow
- Assisting in non IV sedation's both adult's and Children
- Taking Digital X-rays
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Documented patient dental health information, medical history, and vital signs for future reference.
Dental Assistant
West Georgia Dental
07.2011 - 10.2013
- Escorted patients to exam rooms
- Handled sanitization of equipment, room cleanup and supply restocking after each patient had received treatment
- Positioned patients for treatment and prepared necessary equipment for procedures
- Followed dentists' directions when administering anesthetics and desensitizing agents
- Educated patients on postoperative and general oral health care.
Retail Salesperson
ShoeLand
01.2012 - 02.2013
- Kept showroom clean and maintained neat, orderly product displays
- Marked clearance products with updated price tags
- Communicated information to customers about product quality, value and style
- Maintained friendly and professional customer interactions
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Cashier
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Dental Assistant Certificate -
Northwest Vista Community College
Atlanta, GA2018
DT1 dental associates - Dental Assistant
Dental Associates
Atlanta, GA07.2011
High School Diploma -
Tri-Cities High School
2010
Skills
- Medical Records Management
- Patient Data Gathering
- Multitasking
- Four-handed procedures
- Excel software
- Microsoft software
- Master Impressions fro crown/bridge's
- Fabricating Temporary Crown's/Bridge's
- Scheduling patients
- Perform office duties such as document filing, scanning, and copying
- Multi-Line Telephone Systems
- Word Processing
- Incoming Call Reception
- Office Supplies and Inventory
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dental Assistant
Republic Dental & Orthodontic MB2
11.2018 - Current
Lead Dental Assistant
Dr.Dental
10.2013 - 11.2018
Retail Salesperson
ShoeLand
01.2012 - 02.2013
Dental Assistant
West Georgia Dental
07.2011 - 10.2013
Dental Assistant Certificate -
Northwest Vista Community College
DT1 dental associates - Dental Assistant
Dental Associates
High School Diploma -
Tri-Cities High School