Overview
Work History
Summary
Timeline
Education
Skills
Work Availability
Work Preference
Generic
Michelle Chapman

Michelle Chapman

Dispatcher
Ft Wayne,Indiana

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Dispatcher

American Heritage Trails LLC
01.2023 - 08.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate on time arrivals and departures.
  • Directed dispatching, routing, and tracking of 20 fleet vehicles.
  • Collaborated with tour companies to ensure safe and fun trips.

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Well-qualified Driver manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.

Timeline

Dispatcher

American Heritage Trails LLC
01.2023 - 08.2024

No Degree - General Studies

Fayetteville Technical Community College
09.1994 - 01.1996

Education

No Degree - General Studies

Fayetteville Technical Community College
Fayetteville, NC
09.1994 - 01.1996

Skills

  • Prioritizing Calls
  • Dispatching Field Personnel
  • Customer Relationship Management
  • Schedule Coordination
  • Training New Hires
  • Vehicle Dispatch
  • Navigation Equipment
  • Fleet Dispatching
  • Emergency Call Response
  • Schedule Work Crews
  • Microsoft Office

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceHealthcare benefitsCareer advancement
Michelle ChapmanDispatcher