Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Corral

Michelle Corral

El Paso,TX

Summary

Developed exceptional leadership and customer relations skills in high-paced customer service environment, seeking to transition into new field. Demonstrated ability to manage teams and resolve complex issues with efficiency. Looking to leverage these transferable skills to drive success in new role.

Overview

3
3
years of professional experience

Work History

Waitress and Manager

Carnitas Queretaro
01.2023 - Current
  • Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Supervisor

Melek USA
03.2022 - 11.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Associate of Arts - Accounting

El Paso Community College
El Paso, TX
05-2026

High School Diploma -

Bowie High School
801 S San Marcial St
05-2020

Skills

  • Order accuracy
  • Complaint handling
  • Task delegation
  • Strong leadership
  • Customer service
  • Decision-making

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Waitress and Manager

Carnitas Queretaro
01.2023 - Current

Supervisor

Melek USA
03.2022 - 11.2022

Associate of Arts - Accounting

El Paso Community College

High School Diploma -

Bowie High School

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