Michelle DeDora

Contact: Casey Currier – General Manager

• Efficiently managed large parties in extremely fast paced environment
• Rapidly navigated Aloha computer system without errors
• Excelled in customer care and service
• Trained new hires in customer and establishment relations and procedures

Contact: Varina Kelly, Owner / General Manager

• Successfully provide friendly and attentive service in a high volume / fine dining environment
• Maintained complete knowledge of restaurant menu, including daily specials
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
• Stocked and maintained cleanliness of stations
• Developed and maintained positive working relationships with others to ensure a optimistic work environment
• Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff

Contact: Theresa Koscuisko, Compliance Supervisor

• Worked remotely from home yet maintained a sufficient schedule and productive rate of entry
• Excelled at remote communications with a multitude of Doctors and co-workers on a daily basis
• Retained an excessive amount of memorized numerical data pertaining to hospital codes and procedures

Contact: Michelle Marie, Owner, 707-575-1214

• Managed / served for both in house as well as catering events
• Displayed enthusiasm and knowledge about the restaurant's menu and products
• Received frequent customer compliments for going above and beyond normal duties
• Addressed diner complaints with kitchen staff and served replacement menu items promptly
• Exercised proper decision making abilities under high stress pertaining to accidents or injuries
• Demonstrated genuine hospitality while greeting and establishing rapport with guests
• Proactively prepared for large parties and reservations, anticipating planning and staffing needs
• Verified cash drawer against the day’s receipts and was responsible for large cash deposits to bank
• Received frequent customer compliments for going above and beyond normal duties
• Continually monitored dining rooms for seating availability, service, safety and well-being of guests

• Provided quality service in a fast paced / high turnover breakfast environment
• Received countless number of compliments from managers for my willingness to cover other servers shifts when the need arose
• Bussed, cleared, cleaned and set tables in an efficient manner