Michelle Edwards
Decaturville,TN
Summary
Dependable, efficient and competent Release of Information Specialist bringing years of experience retrieving and maintaining medical records. Manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service. Adheres to medical records policies and procedures to comply with HIPAA regulations.
Overview
10
10
years of professional experience
Work History
Senior Release of Information Specialist
American Health Partners
02.2017 - Current
- Maintains confidentiality of all records, determines authenticity of request
- Sets up and maintains electronic portals and submits requested medical records in a timely manner
- Receives and reviews medical records for completeness and accuracy according to specified standards
- Maintains logs and indexes to provide status of information and accurate retrieval
- Indexed, cataloged and stored physical and electronic records
- Participated in facility audits and projects
- Assessed and uploaded medical records for Medicare and other insurances for billing and audit purposes
- Performed supervisory tasks such as employee training as needed
- Knowledge and ability to interchange with the tasks from previous positions: Senior Records Specialist, Legal Request Specialist and Records Technician.
Human Resource Assistant
American Health Partners
10.2016 - 02.2017
- Performed various administrative functions
- Assisted on yearly employee benefits enrollment program
- Distributed documents company wide, provided service to current and former employees
- Updated and entered in personnel data
- Compiled cost and budget spreadsheets
- Did mass mailing and processed incoming mail/applications
- Continually maintained a very high degree of confidentiality.
Insurance Verification Specialist
Coram/CVS Healthcare
08.2015 - 03.2016
- Assured timely verification of insurance benefits prior to patient supply orders
- Maintained contact with insurance carriers concerning status and denied claims
- Observed strict HIPAA procedures to protect sensitive patient information
- Researched insurance policies for individual patient needs
- Data entry, records keeping, and excellent customer service provided to the patient, insurance and medical facilities.
Education
Diploma - Records Management
Feith Systems-Records Management University
Fort Washington PA12.2019
TEFL-TESOL Certification - Teaching English As A Second Language (ESL)
Teflen Training College
Levittown, NY10.2019
Diploma - Records Management
Feith Systems-Records Management University
Fort Washington PA12.2018
Skills
- HIPAA Compliance
- Software Knowledge
- Document Scanning
- Information Management
References
Upon Request
Timeline
Senior Release of Information Specialist
American Health Partners
02.2017 - Current
Human Resource Assistant
American Health Partners
10.2016 - 02.2017
Insurance Verification Specialist
Coram/CVS Healthcare
08.2015 - 03.2016
Diploma - Records Management
Feith Systems-Records Management University
TEFL-TESOL Certification - Teaching English As A Second Language (ESL)
Teflen Training College
Diploma - Records Management
Feith Systems-Records Management University
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