Michelle Escajeda
Onalaska
Summary
Detail-oriented Certified Pharmacy Technician with over four years of experience supporting pharmacists, managing inventory, and delivering high-quality customer service in fast-paced retail pharmacy environments. Bilingual professional with a strong commitment to accuracy, HIPAA compliance, and patient safety.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Forney
08.2022 - Current
- Prescription Management: Assist pharmacists with the accurate preparation, labeling, packaging, and dispensing of medications, ensuring high precision in dosage calculations.
- Clinical Support: Proactively identify discrepancies in medication orders and collaborate with pharmacists for immediate resolution.
- Customer Service: Manage high-volume phone lines and in-person inquiries from patients and healthcare providers with professional etiquette.
- Inventory Control: Maintain precise stock levels by documenting shipments, labeling inventory, and identifying expired medications for proper disposal.
- Regulatory Compliance: Strictly adhere to HIPAA regulations to maintain patient confidentiality and ensure the pharmacy environment remains compliant with safety standards.
- Workflow Efficiency: Optimize pharmacy operations during peak hours through effective time management and team collaboration.
Education
High School Diploma -
Forney High School
Forney, TXSkills
- Pharmacy Operations
- Prescription Processing
- Medication Dispensing
- Dosage Calculations
- Compliance
- HIPAA Regulations
- Patient Confidentiality
- Safety Standards
- Inventory & Admin
- Stock Control
- Data Entry
- Order Documentation
- POS Systems
- Communication
- Bilingual (English/Spanish)
- Phone Etiquette
- Customer Service
Certification
- PTCB Certified Pharmacy Technician (CPhT)
- Registered Pharmacy Technician
Languages
- English, Fluent
- Spanish, Expert
Timeline
Pharmacy Technician
Walgreens
08.2022 - Current
High School Diploma -
Forney High School