Michelle Espinoza
Glendora
Summary
To obtain a full time position and an opportunity to grow and advance
Overview
8
8
years of professional experience
Work History
Cashier/Customer Service
Bath and bath works
Glendora
09.2021 - Current
- POS system handling transactions
- Upselling products to increase sales
- Stocking products on shelves
- Early morning shipments, unboxing, pushing out new and more products we need and checking inventory
- Floorset where we change the store from old products to new products
- Interacting with customers, providing excellent customer service skills, knowledge on products
Doggy daycare
Bowhaus
Pasadena
05.2023 - 11.2023
- Supervise and engage with dogs in a safe and fun environment.
- Implement training techniques to enhance dog behavior and socialization.
- Maintain cleanliness and organization of play areas and facilities.
- Communicate effectively with pet owners regarding their dogs' needs and behaviors and how they did throughout their stay with us
Dog Bather/Groomer
PetSmart
Glendora
03.2022 - 06.2022
- I had to check to see if the dogs were in perfect health to get a bath or a groom
- Assist dogs into the kennels to wait for owners
- Clean kennels to prepare for next dog
- Dry the dogs and brush their coats to make sure all shedding was gone
Server
Buffalo Wild Wings
West Covina
05.2018 - 07.2020
- Provided exceptional customer service in a fast-paced environment.
- Bussing tables, running food and seating guest
- Trained new staff on restaurant protocols and service standards.
- Managed POS transactions efficiently, ensuring accuracy in orders.
- Upsold menu items to enhance customer experience and increase our sales
Cashier
Tommys burger
Duarte
06.2017 - 07.2018
- Processed customer transactions efficiently and accurately
- Exceptional customer service, addressing inquiries and resolving issues
- Trained new staff on cash handling procedures and customer service
- Managed inventory and restocking, ensuring product availability and cleaning lobby
- Upselling techniques to increase sales and improve customer satisfaction.
Education
High school or equivalent -
Duarte high school
Duarte, CA 08.2015 - 05/2018
Skills
- Customer Service
- Organizational Skills
- POS
- Sales
- Fast learner
- Patient care
- Teamwork
- Innovative
- Bilingual
Languages
Spanish
Details
1129 E Arrow Hwy, Glendora, CA, United States, 6262508969, mitchie1588@icloud.com
Timeline
Doggy daycare
Bowhaus
05.2023 - 11.2023
Dog Bather/Groomer
PetSmart
03.2022 - 06.2022
Cashier/Customer Service
Bath and bath works
09.2021 - Current
Server
Buffalo Wild Wings
05.2018 - 07.2020
Cashier
Tommys burger
06.2017 - 07.2018
High school or equivalent -
Duarte high school
08.2015 - 05/2018