Michelle Everett
North Port
Summary
Dynamic professional with a strong background in customer service and administrative support, honed at Pratt & Whitney and Tractor Supply. Recognized for exceptional reliability and a commitment to excellence, I effectively managed executive schedules and enhanced customer experiences, fostering loyalty and repeat business through strong interpersonal skills and attention to detail.
Overview
28
28
years of professional experience
Work History
Cashier
Tractor Supply
Port Charlotte, FL
12.2021 - Current
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained clean and organized checkout area, ensuring compliance with safety standards.
- Handled cash, credit, and check transactions accurately to minimize discrepancies.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Executive Administrative Assistant
Pratt & Whitney
East Hartford, CT
04.1998 - Current
- Managed executive calendars and scheduling meetings.
- Organized company events and meetings, ensuring seamless logistics and participant engagement
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Organized and updated schedules for executives.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
Education
High School Diploma -
Tantasqua Regional High School
Sturbridge, MA06.1982
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Team collaboration
Timeline
Cashier
Tractor Supply
12.2021 - Current
Executive Administrative Assistant
Pratt & Whitney
04.1998 - Current
High School Diploma -
Tantasqua Regional High School