Michelle Fenstermacher
Quakertown,PA
Summary
Professional sales leader with 30+ years of experience within the beauty industry equipped to drive growth and optimize performance. Proven ability to develop effective sales strategies and build strong relationships. Focused on team collaboration and adapting to changing needs to achieve results. Skilled in team management, market analysis, and strategic planning. Known for reliability, flexibility, and goal-oriented mindset.
Overview
39
39
years of professional experience
Work History
District Sales Manager
L'Oreal /SalonCentric
Quakertown, PA
01.2016 - Current
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
- Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Delivered timely reports on sales activities to senior leadership for informed decision-making processes.
DSC/ DSC Trainer- Business Facilitator/ Master Business Consultant/ PA Regional Manager
Raylon Corporation
Reading, PA
01.1998 - 01.2016
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Designed and implemented continuous learning platform, ensuring knowledge retention and skill development.
- Led cross-functional team to update training curricula, keeping pace with industry changes.
Sales Consultant
NaturElle Cosmetics Inc.
Quakertown, PA
01.1992 - 01.1998
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Assistant, /Stylist/ Salon Manager
Concept 3 Family Hair Salon
Lansdale, PA
01.1986 - 01.1998
- Conducted extensive trend research to stay up-to-date with industry developments, ensuring relevant style recommendations for clients.
- Prioritized time management effectively to meet tight deadlines while maintaining attention to detail in all tasks completed.
- Educated customers on products to maximize benefits.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
Education
North Penn High School
Lansdale, PA06.1990
North Montco Technical Career Center
Lansdale, PAMarketing
Montgomery County Community College
Blue Bell, PASkills
- Sales team leadership
- Territory management
- Relationship building and management
- Sales training
- Sales analysis
- Cross-functional collaboration
- Business development and planning
- Marketing strategy
- Team coordination
- Goal setting and achievement
- Team recruiting and onboarding
- Brand marketing
Awards Accomplishments
- 2000, Highest Percentage of increase Redken
- 2000, $500,000 in sales Club
- 2001, Highest percentage increase Redken
- 2004, Redken Sales Club Award
- 2005, Highest percentage increase Redken
- 2005, Redken Sales Club Award
- 2005, Highest percentage increase American Crew
- 2005, Million Dollar Club
- 2006, Won trip to Puerto Rico through L'Oreal Professionnel
- 2006, Accomplished 'Top Gun Sales Manager Training'
- 2007, Sales Person of the Year Award
- 2009, Highest percentage increase Pureology
- 2009, Spotlight in L'Oreal Professionnel's Sales Newsletter
- 2009, Won trip to Paris France compliments of L'Oreal Professionnel due to high sales
- 2010, Attended Fashion week in New York as a guest of L'Oreal Professionnel
- 2011, Maintained position as one of the top twelve in sales in L'Oreal Professionnel in the US for the past five years
- 2012, Maintained over one million in sales since 2005
- 2012, Helped my employees achieve the following; Rookie of the Year, Million Dollar club, and highest percentage of increase in sales.
- 2021, President's Club Winner
Community Service
- Core Acceleration Fitness LLC, Zumba and Licensed Fitness Instructor, Own and operate a community-based facility to help strengthen and change the lives of others.
- Facilitate and Implement Zumbathons, Help raise money for non-profit community organizations and local charities. Taught classes and help others to change and maintain a healthy lifestyle.
- Member, Occupational Advisory Committee (OAC), North Montco Technical Career Center, Provided trade relevant Technology information. Reviewed equipment purchases, curriculum, and layout of instructional labs.
Timeline
District Sales Manager
L'Oreal /SalonCentric
01.2016 - Current
DSC/ DSC Trainer- Business Facilitator/ Master Business Consultant/ PA Regional Manager
Raylon Corporation
01.1998 - 01.2016
Sales Consultant
NaturElle Cosmetics Inc.
01.1992 - 01.1998
Assistant, /Stylist/ Salon Manager
Concept 3 Family Hair Salon
01.1986 - 01.1998
North Penn High School
North Montco Technical Career Center
Marketing
Montgomery County Community College