Michelle Friedrich
Longview
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
12
12
years of professional experience
Work History
Sales Associate
Dillard's
02.2018 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Walmart
04.2011 - 08.2016
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Helped customers complete purchases and locate items.
Education
High School Diploma -
Mayo High School
Rochester, MNSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Timeline
Sales Associate
Dillard's
02.2018 - 05.2023
Sales Associate
Walmart
04.2011 - 08.2016
High School Diploma -
Mayo High School
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