Michelle Geary
Rochester
Summary
Accomplished professional with expertise in strategic planning and team collaboration, honed as a General Manager at The Bunker. Successfully increased revenue by implementing innovative business strategies. Proven track record in directing dispatch operations at Amazon, showcasing exceptional time management and communication skills. Adept at leveraging data to optimize processes and drive results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dispatcher
Amazon
07.2024 - Current
- Directed dispatching, routing, and tracking of 50+ fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Generated reports to track deliveries and maintain proper records and documentation.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
General Manager
The Bunker Sports Bar
03.2023 - 06.2024
- Carefully interviewed, selected, trained, and supervised staff.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Implemented business strategies, increasing revenue, and effectively targeting new markets
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
Restaurant Server
Swifty's Restaurant And Pub
08.2021 - 03.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Stayed up-to-date on menu changes to help customers make food choices.
Outside Sales Associate
WB Mason
02.2019 - 04.2020
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Night Auditor
Hampton Inn By Hilton
06.2016 - 02.2019
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
Education
Associates - Human Services
Mohawk Valley Community College
Utica, NY05-2015
High School Diploma -
Whitesboro High School
Marcy, NY06-2012
Skills
- Team collaboration
- Strategic planning
- Time management
- Verbal and written communication
Certification
- Certified DOT(U.S. Department of Transportation), Amazon - 09/05/2026
Timeline
Dispatcher
Amazon
07.2024 - Current
General Manager
The Bunker Sports Bar
03.2023 - 06.2024
Restaurant Server
Swifty's Restaurant And Pub
08.2021 - 03.2023
Outside Sales Associate
WB Mason
02.2019 - 04.2020
Night Auditor
Hampton Inn By Hilton
06.2016 - 02.2019
Associates - Human Services
Mohawk Valley Community College
High School Diploma -
Whitesboro High School