Michelle Goodman DipWSET

• Certified WSET educator for Levels 1-3 in Wines; primary point of contact between school and WSET; responsibilities were to protect the interest of students, maintain integrity of WSET qualifications, and ensure all aspects of delivering WSET Qualifications are fully compliant.
• Trained and evaluated new educators up to WSET Level 2 Award in Wines; including preparation for the educator training program, teaching techniques, and concise feedback to ensure best practices.
• Built and maintained international supplier relationships; through on-trade and off wine tastings throughout the UK.
• Set up and maintained a volunteer in the vineyard program. Worked alongside a local Cotswold vineyard (Dryhill) in the Southwest of England; trained and educated volunteers on all aspects of vineyard management from budburst through to winter pruning.

Worked across several positions in sales with two large independent wine merchants:

• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.

• Department and Division Leading Petty Officer; responsible for assisting upper chain of command and communication and overseeing individual progress and performance from over 200 sailors.
• Department lead for mission; trained and evaluated 20 new team members to enhance overall performance as well as personal and professional growth.
• Cryptologic technical linguist (Persian-Farsi); responsible for collecting and analyzing foreign language communications of interest. Whilst maintaining integrity and accountability of mission-related information and actions.