Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michelle Graham

Dayton

Summary

Dedicated health information professional with extensive experience at Miami Valley Hospital and Datavant. Proven expertise in HIPAA compliance and information retrieval, coupled with strong customer service skills. Successfully managed high-volume requests while maintaining accuracy and efficiency, ensuring timely access to vital patient records. Committed to enhancing healthcare operations through effective teamwork and data management.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Health Specialist II

Datavant
Alpharetta
05.2007 - Current
  • I do release of information by copying and scanning what is required by the requestor following HIPPA Compliance for every request
  • Skills: Copying, scanning, and releasing information; doing walk-ins when a patient comes in; putting a record on a CD or flash drive if requested; and also doing radiology DVDs. I work remotely from home 2 days a week.

CPC Processor Customer Support II

Datavant
Alpharetta
03.2022 - 03.2024
  • I worked remotely from home, answered incoming calls from patients, nurses, attorneys, and insurance companies, and also processed STAT requests.

Health Info Clerk Transcription

Miami Valley Hospital
Dayton
06.2005 - 05.2007
  • I was looking for something on day shift because I was working at night
  • Responsibilities include processing all dictated reports in a timely manner and filing them on the appropriate chart
  • Surgery schedule and set up for daily morning surgeries with the institution
  • Process phone request from physician offices for daily routine requests as well as emergency type requests
  • Ensure HIPPA compliance with each patient report
  • Import reports processed by out sourcing and review them for accurate information
  • Skills: Some electronic medical record training, computers, typing, answering phones, faxing and copying

Medical Records/Health Info Management Technician

Miami Valley Hospital
Dayton
08.2000 - 06.2005
  • I transfer to the Transcription Department
  • Process requests, file and pull incomplete records for staff to sign
  • Place all reports on charts for in-house patients
  • Maintain HIPPA Compliance while processing phone calls, fax requests and face to face requests for medical records of all types
  • Skills: Filing, computers, typing, answering phones, medical records, copying and faxing

Education

High School or equivalent -

Trotwood Madison High School

Skills

  • Time Management
  • Customer Service
  • Data entry
  • Information Retrieval
  • Teamwork and collaboration
  • Electronic health records
  • HIPAA compliance

Certification

Medical Records Clerk Certificate, Miami Valley CTC, 05/01/82, It used to be called the Montgomery County Joint Vocational School

References

References available upon request.

Timeline

CPC Processor Customer Support II

Datavant
03.2022 - 03.2024

Health Specialist II

Datavant
05.2007 - Current

Health Info Clerk Transcription

Miami Valley Hospital
06.2005 - 05.2007

Medical Records/Health Info Management Technician

Miami Valley Hospital
08.2000 - 06.2005

High School or equivalent -

Trotwood Madison High School

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