Michelle Hancock

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer, ensuring balanced registers at end of shifts.
• Assisted customers with inquiries and provided product recommendations to enhance shopping experience.
• Collaborated with team members to optimize checkout procedures and reduce wait times.
• Trained new cashiers on operational procedures and customer service standards.
• Implemented promotional displays to drive sales and improve store aesthetics.
• Greeted customers entering store and responded promptly to customer needs.
• Resolved customer complaints professionally, enhancing overall satisfaction and loyalty.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.

I currently take care of my mentally disabled sister-in-law who is now bedridden. Among changing her, rotating her, meals and bathing. She also had a feeding tube so i learned the skill of tubal feedings.

• Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
• Maintained confidentiality, handled sensitive information with discretion and integrity.