Michelle Hatfield
Riverside ,CA
Summary
Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 3 years of experience to new professional challenges with growth-oriented organization.
Overview
9
9
years of professional experience
Work History
Program Director
NCTI Paramedic School
Riverside , CA
08.2018 - Current
- Provided ongoing direction and leadership for program operations.
- Maintained and updated all project related documents.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
- Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
- Maintained program files, records, databases and websites to gather research and prepare and submit reports.
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
- Developed team communications and information for meetings.
- Conducted research, gathered information from multiple sources and presented results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Paramedic Field Training Officer
American Medical Response
Riverside , CA
07.2013 - 08.2018
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
Education
Bachelor of Arts - Sociology
California Baptist University
Riverside, CA12.2017
Master of Science - Public Health
Columbia Southern University
Orange Beach, AL10.2021
Skills
- Strategic leadership
- Customer service experience
- Understanding of human resources
- Effective leader
- Program Development and Management
- Staff Management
- Lesson Planning
- Curriculum Development
- Student counseling
- Budget administration
Timeline
Program Director
NCTI Paramedic School
08.2018 - Current
Paramedic Field Training Officer
American Medical Response
07.2013 - 08.2018
Bachelor of Arts - Sociology
California Baptist University
Master of Science - Public Health
Columbia Southern University