Michelle Hernandez
Baldwin Park,CA
Summary
Motivated individual aiming to secure a role in a stable company, utilizing diverse skills and experience to foster future career development.
Overview
17
17
years of professional experience
Work History
Billing
R&V Billing and Consulting
Hesperia, CA
09.2021 - 08.2023
- Remote
- Managed billing processes for mental health, behavioral health, and substance abuse institutions. Applied HCPCS and ICD coding to facilitate proper insurance claims. Input patient demographics along with insurance data into Best Notes software accurately.
Billing
R&O Billing Consulting
Pasadena, CA
05.2017 - 06.2019
- Remote/ Hybrid
- Executed institutional, professional, and U/A billing using UB-04 and CMS 1500 forms. Generated precise insurance claims by utilizing Practice Mate, Relay Health, and Best Notes software. Entered patient demographics and subscriber insurance information into billing systems accurately. Identified appropriate diagnosis, CPT, and HCPCS codes to ensure proper coding and reimbursement. Corrected claim denials and resubmitted claims not on file with insurance companies. Utilized CMD software for additional billing processes.
Billing Supervisor
Affordable Billing Solutions
Pasadena, CA
07.2012 - 06.2014
- Oversaw office management functions, executing clerical and upper management duties post-promotion to Billing Supervisor. Facilitated billing processes for mental health and behavioral health offices, including CMS form completion and follow-ups. Applied knowledge of Medicare, Medicaid, and other insurance billing systems effectively.
Cashier/ Customer Service Booth
Vallarta Supermarket
Baldwin Park, CA
04.2006 - 09.2011
- Welcomed customers entering establishment to create a positive first impression. Executed payment transactions through cash, check, credit card, and automatic debit methods. Resolved customer complaints and provided information to enhance satisfaction. Oversaw merchandise processing for returns and exchanges while addressing inquiries comprehensively. Responded to telephone questions to assist customers effectively.
Education
Medical Billing and Insurance Coding
UEI College
El Monte, CASkills
- Spanish fluency
- Typing proficiency 40 WPM
- Expertise in Microsoft Office applications
- Trustworthy and accountable
- Excellent interpersonal communication
- Team-oriented approach
- Analytical skills with numbers
Languages
Spanish
Professional Working
Timeline
Billing
R&V Billing and Consulting
09.2021 - 08.2023
Billing
R&O Billing Consulting
05.2017 - 06.2019
Billing Supervisor
Affordable Billing Solutions
07.2012 - 06.2014
Cashier/ Customer Service Booth
Vallarta Supermarket
04.2006 - 09.2011
Medical Billing and Insurance Coding
UEI College