Michelle Keene
South Milwaukee,WI
Summary
Dedicated cashier with a strong work ethic and integrity, honed at Pick N Save. Known for delivering exceptional customer service and resolving issues effectively. Skilled in basic math and complaint resolution, I consistently ensure a positive shopping experience while maintaining a clean and organized environment. Reliable and punctual, I am committed to excellence.
Overview
5
5
years of professional experience
Work History
Cashier
Pick N Save
05.2020 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Collaborated with team members to ensure store cleanliness and organization.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Resolved customer complaints promptly, fostering positive relationships.
- Trained new cashiers on register operations and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Homeschool
South Milwaukee, WI06.2011
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Issue resolution
- Staff training
- Empathy and patience
- Complaint resolution
- Basic math
- Honest and dependable
Timeline
Cashier
Pick N Save
05.2020 - 07.2025
High School Diploma -
Homeschool
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