Service Advisor
Moore Robinson Goodyear
04.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Assisted in managing service appointments, ensuring efficient scheduling and workflow.
- Maintained accurate records of customer interactions and service history for future reference.
- Collaborated with technicians to communicate repair recommendations and status updates effectively.
- Facilitated payment processing and invoicing, ensuring accuracy in transactions.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.