EVAN RANDALL
JENISON
Summary
Dynamic professional with a proven track record at ZEIGLER FORD, excelling in customer relationship building and negotiation. Leveraged exceptional customer service and computer skills to exceed sales targets and foster loyalty. Achieved high customer satisfaction, enhancing long-term relationships and expanding customer base through effective multitasking and organizational abilities.
Overview
17
17
years of professional experience
Work History
Service Advisor
ZEIGLER FORD
12.2023 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Sales Associate
ZEIGLER FORD
03.2018 - 12.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Salesperson
Stanley Steamer
06.2008 - 02.2018
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
Education
Bachelor of Science - Criminal Justice
Ferris State University
Big Rapids, MI05-2017
Skills
- Time management
- Customer care
- Exceptional customer service
- Computer skills
- Customer relationship building
- Multitasking and organization
- Negotiation
EMPLOYEE OF THE MONTH
I RECIEVED THE EMPLOYEE OF THE MONTH BACK TO BACK YEARS. i RECIEVED IT WHILE I WAS IN SALES AND AS A SERVICE WRITER.
Timeline
Service Advisor
ZEIGLER FORD
12.2023 - Current
Sales Associate
ZEIGLER FORD
03.2018 - 12.2023
Salesperson
Stanley Steamer
06.2008 - 02.2018
Bachelor of Science - Criminal Justice
Ferris State University
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